This is an awesome article. I would like to learn more about your coaching. I have many questions on the billling and how to get started with a business. How would you handle No Shows whom signed up and taken all the spots ? And do you spilt reformer and mat classes or does their membership include all classes? I look forward talking to you soon. I looked for your email address on your website but couldn’t find it.

Thanks

Thanks

I completely understand what you are saying. Three of my personal clients constantly traveled every month. They always got there workouts in and they never lost a session. i always made sure to keep a strong line of communication with all my clients especially the ones that traveled and it always worked out. In this day I found no problem for my current and past clients to go on automatic debit, It actually worked out to be better for my clients since I was able to give them a slightly lower rate per session. I didn’t ever have a problem with any of my clients not wanting to be put on auto debit.

thanks for your response…

While this sounds like a really good idea.. I think it depends on where your studio is located. I am not a studio owner but rather a client. From my perspective, I would not be in favor of this. Here’s why: with my job, I travel a lot. I could be here one week and gone the next. I love my pilates studio, however I would be fairly upset if I was billed monthly and stuck in the Virgin Islands for 3 weeks of that month. How far is it for me to pay the same amount every month while I cannot constantly utilize it the same? I know it may seem like an individual case but I know for a fact, a lot of other clients at this studio are in the same boat. This is why I like paying for packages. I understand your point of view as well, you do not want to seem like a bill collector but at the same time, people generally hate automatic payments and I don’t feel that in this economy, they would be happy to add another bill every month. Just my two sense as a client..

Thanks!

This was a terrific article in Pilates Digest. I live in a small town and have recently been dealing with cancellations Its really difficult to enforce my cancelation policy. Also, It is really difficult to put yourself on a budget just like you stated in the article when clients pay you for packages.

I have questions on how to start applying the monthly billing in the studio and convincing clients that this is the way to go. What is your email address?

Thanks so much,
Delia

:)

I sent you out an email but I want to make sure you received my response. What I usually do when a new client starts is set their debit date the day they started. I do not give a specific debit (unless of course you want to and if you do you may need to prorate that amount).

I hope this helps…Thank you for your question…

Sylvia

I sent out an email to you directly, I hope you received. In case you didn’t what I normally do if someone does cancel within the 24 hour time I make up their session that week or as fast as possible. I do not allow any sessions to trail over to the following month.

Thank you very much for your question…
Sylvia

Thanks!

Jill